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Director, Global Technical Pre-Sales

Sales – South Jordan, Utah
Department Sales
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor

Nearmap is currently providing a virtual model of the real world – at a scale and detail that hasn’t been done before. At Nearmap, we have an appetite for high performing individuals and we are currently on the hunt for a Director, Global Technical Pre-Sales.  

Nearmap captures, processes and stores petabytes of aerial imagery spanning two continents and three countries, providing its its customers with an innovative variety of cloud-based products and services. The Global Pre-sales team is responsible for technical discovery and solution design for complex sales opportunities, for which it is critical to advise on the best way for customers to access Nearmap content and derive value from it.

The Director, Global Technical Pre-Sales is responsible for leading the Technical Pre-sales function for Nearmap. You will recruit, lead and mentor a team of Sales Engineers. You will ensure that your team, and their processes and outcomes, are world-class and continually improving. You will drive revenue through your commercial acumen, technical prowess and interpersonal skills. 

You will be the senior pre-sales consultant for enterprise accounts, using your strong content delivery, enterprise software and SaaS knowledge and experience to make wise strategic decisions to meet customers’ needs in complex environments.

You have the luxury of bringing your own individual strengths to this role which will empower you to dive into the deep-end and do what is necessary to succeed. You will thrive in a flexible and diverse environment that craves leaders to improve the way things get done with a no-fear, can-do attitude. 

A bit more about the culture…

At Nearmap, every opinion matters, our business model partnered with our open-door management style gives you the opportunity to make an impact. Our Nearmappers see the world differently and are intently focused on delivering the best location content in the world. Having a shared goal and a lot of fun reaching it is how our Nearmappers truly flourish at their home away from home. We're all super down-to-earth - except when we're in the sky capturing fresh imagery!

A typical day for you may look like this…

  • Work with Nearmap’s largest and most strategic enterprise customers and prospects to determine their requirements and constraints, and recommend the best available Nearmap product solutions
  • Understand complex content delivery requirements, and advise on the best delivery method for customers to get most value from Nearmap content and products
  • Develop a deep understanding of Nearmap’s market and competitors and Nearmap’s key points of differentiation and value
  • Occasionally help the Nearmap Support team with critical (post-sales) support issues and escalations
  • Work with the EVP of Sales and all heads of the Global Commercial Teams to determine the engagement model for Pre-sales as part of the overall sales process
  • Develop and implement the processes and strategies that your Sales Engineers use to interact with customers, Sales and other teams, in order to be highly effective and scalable
  • Ensure that all Sales and other teams in Nearmap have a good understanding of the roles, responsibilities and value of the Pre-sales team, and how to work with the Pre-sales team to help meet revenue targets and satisfy customer needs
  • Recruit and retain high performers, develop talent and recognize and reward performance
  • Drive high performance in the company through managing, coaching and providing quality feedback
  • Identify training and development needs for your team, and provide the resources and support needed to meet their development needs
  • Monitor the Pre-sales team and how the Nearmap teams interact with them, and help the Pre-sales team make good decisions about priorities and focus areas
  • Ensure that your team are addressing customer queries in a timely and comprehensive manner
  • Provide feedback on global market needs to the Product, Engineering and Survey Operations teams, and advocate for new and improved products and capture areas to meet those needs
  • Collaborate with the Product team (and Survey Ops team as required) in the development and rollout of new products in the market
  • Assist Sales Management to determine sales strategies
  • Meet assigned targets for profitable sales growth and increasing market share
  • Work in closely and support the Global Support team
  • Ensure that your team assists the Support team and is available to help with support cases and escalations when required, including when Support staff are unavailable
  • Oversee and support the execution of RFI/RFP/RFQs
  • Become a domain expert on the use of imagery and derived content to meet business needs, and how to effectively deliver that imagery via APIs and other methods
  • Share your domain expertise with the Nearmap team as needed
  • Assist the Sales Enablement team to design and create structured product training and playbooks for new sales reps
  • Provide the Marketing team with technical information and insights to assist with content creation, webinars, and trade shows

 More about what you need to bring…

  • 8+ years in a Senior Technical Pre-sales role in enterprise SaaS software or imagery domains
  • 5+ years in a Pre-sales Management role, with a track record of building, coaching and leading a high performing technical pre-sales team
  • Degree in Computer Science or Software Engineering field
  • Experience managing a global team preferred
  • Strong Enterprise SaaS software experience and knowledge
  • Strong HTTP-based API experience and knowledge
  • Programming experience or significant experience working closely with software development teams
  • Familiarity with modern cloud environment concepts
  • Experience and knowledge of 2D/3D content and applications will be highly regarded
  • Geo-spacial/GIS/imagery experience and knowledge will be highly regarded
  • Experience in technical solution selling methodology
  • Strong management and leadership abilities
  • The ability to function in a “Player/Coach” role to guide and assist your team
  • The gift of making a compelling sales argument to sell value 
  • An entrepreneurial spirit
  • A passion to be out and in front of customers with a willingness to travel and spread the Nearmap story

Some of our perks include… 

  • Competitive pay, bonus/commission plan and Employee Share Scheme
  • Flexible working environment, work life balance is a necessity  
  • Generous PTO
  • Opportunities for continued career growth and development
  • Ergonomic workstations with sit stand desks
  • Regular social events
  • Free reign of Nearmap’s products
  • Free healthy (and not so healthy) snacks
  • An allowance to help you focus on your well being 

If you think you tick all the boxes and could see yourself working at Nearmap, we invite you to come and make a difference!

Equal Opportunity Employer/Veterans/Disabled

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  • Location
    South Jordan, Utah
  • Department
  • Employment Type
  • Minimum Experience
    Senior Manager/Supervisor
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